At Pau Pair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us, book a consultation, or apply for our services, we collect information such as your name, email address, phone number, and other details you provide.
  • Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser types, pages visited, and referral sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries or requests.
  • To send you updates, newsletters, or promotional offers (you may opt out at any time).
  • To ensure the functionality and security of our website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we take reasonable precautions to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These cookies allow us to collect information on how you use the site and tailor content and advertisements to your preferences. You can modify your browser settings to refuse cookies, but doing so may affect your experience on our website.

6. Your Choices

You have the right to:

  • Access, update, or delete the personal information we have collected.
  • Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at contact@paupair.com or 1 (833) 728-7247

Privacy Policy for Mobile SMS Marketing

1. Introduction
At Pau Pair, we respect your privacy and are committed to protecting the personal information you provide us when you opt-in to receive SMS messages. This Privacy Policy explains how we collect, use, and protect your information when you participate in our SMS marketing programs. By subscribing to our SMS service, you agree to the terms outlined in this policy.

2. What Information We Collect
When you sign up to receive SMS marketing messages from us, we may collect the following types of information:

  • Mobile phone number: The primary piece of information needed to send you SMS messages.
  • Opt-In Consent: Your explicit consent to receive SMS communications from us.
  • Messages and Interaction Data: Any responses or interactions you have with our SMS campaigns, including unsubscribe requests.

3. How We Use Your Information
We may use your mobile phone number and other collected data for the following purposes:

  • Send Promotional Messages: To send you exclusive offers, promotions, and updates about our products and services via SMS.
  • Transactional Messages: To send you order confirmations, delivery updates, or other service-related messages.
  • Customer Support: To respond to your queries or requests made through SMS.
  • Compliance: To ensure we are compliant with applicable laws and regulations regarding SMS marketing.

4. Opt-In and Consent
By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive recurring automated marketing messages. Your consent is voluntary, and you may opt out of receiving SMS messages at any time.

5. Opt-Out (Unsubscribe)
You can easily opt-out or unsubscribe from our SMS marketing messages at any time by sending a keyword such as “STOP” or “UNSUBSCRIBE” to our SMS number. Upon receipt of your opt-out request, we will stop sending you further promotional messages.

  • Standard message and data rates may apply.
  • Message frequency may vary depending on the nature of our communications.

6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, please be aware that no data transmission over the internet or wireless network is completely secure. We cannot guarantee the absolute security of your information.

7. Sharing Your Information
We do not sell, trade, or share your mobile phone number with third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Third-Party Service Providers
We may use third-party SMS marketing platforms or services (e.g., Twilio, EZ Texting, etc.) to send messages on our behalf. These platforms may have access to your data but are required to comply with privacy standards to ensure your data is protected.

9. Compliance with Legal Requirements
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act. We ensure that our SMS campaigns are compliant with these regulations by obtaining proper consent and honoring opt-out requests.

  • TCPA Compliance: We only send marketing messages to users who have provided prior express written consent. We will not send SMS messages to users without consent or after they opt-out.
  • CAN-SPAM Compliance: We will not send unsolicited commercial messages and will provide clear instructions for opting out of SMS messages.

10. Children’s Privacy
Our SMS marketing services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our SMS marketing practices, please contact us at:

  • Email: contact@paupair.com
  • Phone: 1 (833) 728-7247
  • Mailing Address: 277 S Washington St, Ste 210, Alexandria, VA 22314

By opting in to receive SMS marketing messages from Pau Pair, you acknowledge that you have read and understood this Privacy Policy.

Mobile Terms of Service

Last updated: Nov. 29, 2024

The Pau Pair mobile message service (the “Service”) is operated by Pau Pair (“Pau Pair”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pau Pair’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pau Pair through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pau Pair. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333138551 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pau Pair mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to 1 (833) 728-7247 or email contact@paupair.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Search
Apply For Services
Shopping Cart