1. Introduction
Welcome to www.paupair.com (the “Website”), operated by Pau Pair LLC (“we,” “us,” “our”). By accessing or using our Website, you agree to these Terms and Conditions. If you do not agree with these terms, you must refrain from using our Website.
2. Services Provided
Pau Pair offers pet care services, including pet sitting, walking, feeding, and live-in pet companion services (the “Services”). All Services are subject to availability and are provided according to the specific terms agreed upon with the client.
3. User Obligations
By using our Website, you agree to:
- Provide accurate, up-to-date information when requesting services.
- Not misuse the Website for fraudulent or unlawful purposes.
- Abide by all applicable laws and regulations when engaging with our Services.
4. Booking and Payments
- Payment terms, including deposit requirements and cancellation fees, will be outlined during the process.
- Full payment is required at the time of purchase for products, and at the application for services, unless otherwise agreed upon in writing.
5. Cancellations and Refunds
- Application fees are non-refundable. Application cancellations are not eligible for a refund.
- We reserve the right to reject applications. Application fees are non-refundable.
6. Liability
- While we strive to provide the highest standard of care, we are not liable for:
- Unforeseen accidents, illnesses, or injuries affecting your pet while under our care.
- Damages or losses caused by events outside our control (e.g., acts of nature, third-party actions).
- Clients are responsible for informing us of any special needs, allergies, or health conditions their pets may have before Services begin.
7. Confidentiality and Privacy
- We are committed to protecting your privacy. Please review our Privacy Policy for more details on how we collect, use, and protect your personal information.
8. Intellectual Property
- All content on this Website, including text, images, logos, and design, is our intellectual property and may not be used without our written permission.
9. Changes to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of those changes.
10. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
contact@paupair.com
1 (833) 728-7247